Medical Assisting Program Overview

  • Medical Assisting student practicing blood pressure measurement.

    Medical assisting is a multifaceted profession within healthcare that includes working in an administrative and/or clinical role. Administrative duties can include communicating with other allied health professionals, healthcare providers, patients and their families; scheduling procedures and appointments; bookkeeping; medical billing; reception; and inventory management. Clinical duties can include obtaining vital signs; performing medical asepsis and infection control; patient education and preparation; specimen collection, processing, testing, and transport; performing various screening tests; and administering vaccines and medications.

    The U.S. Department of Labor has projected employment of medical assistants to grow 29% from 2016 to 2026, much faster than the average for all occupations. In fact, Massachusetts is projected to have an average annual opening of 2,180 medical assisting jobs between 2017 and 2019. (

    Diman Regional’s Medical Assistant Program is designed to provide the theory and technical skills necessary to gain successful employment in physician offices, hospitals, outpatient care centers, and other specialty settings. Students wanting to further pursue a career in healthcare will benefit by having gained experience in the healthcare setting and having received foundational knowledge in anatomy, physiology, and pathophysiology; pharmacology; medical records management; and medical terminology.

    Program Learning Experience

    As a freshman, students can expect an introduction to the profession of medical assisting during the exploratory program. During the second semester students will continue that exploration with an emphasis on safety. All students are expected to take and pass OSHA, AHA-CPR, and First Aid certifications. Students will also learn important communication skills that will not only be important to their function as a medical assistant but will aid in their success as a student and employee in any setting. Students will also receive training in medical specialty procedures and rehabilitation and functional activities. They will learn how to assist in preparing the patient for a physical exam and how to assist the healthcare provider in minor surgical procedures. Medical terminology will be introduced throughout the program to reflect the body systems that are covered throughout the learning experience.

    Sophomores will continue the medical assisting shop with a focus on safety, communication, infection control, and medical terminology. Additionally, they will be introduced to administrative duties, electronic medical records (EMR), electrocardiography (EKG), nutrition, and laboratory skills. Students will complete a special project in recognizing, responding to, and educating patients on cardiovascular disease. Students who are eligible will complete a supervised externship during their second semester.

    Juniors will continue to strengthen their knowledge of safety, communication, administrative functions, infection control, and medical terminology. Students will also learn about pharmacology and venipuncture. Eligible students will be able to participate in Co-op during their second semester and through senior year.

    Students who do not particpate in Co-op will further their education and experience as they prepare for and take certification exams in a number of areas.


    Certification Exams

    Students who successfully complete a Chapter-74 Medical Assisting program will be eligible to sit for various certification exams. These may include:

    • Certified Clinical Medical Assistant (CCMA)
    • Certified Medical Administrative Assistant (CMAA)
    • Certified EKG Technician (CET)
    • Certified Billing & Coding Specialist (CBCS)
    • Certified Electronic Health Record Specialist (CEHRS)
    • American Heart Association Heartsaver First Aid
    • American Heart Association BLS Provider CPR
    • OSHA 10-hour General Industry (Healthcare)

Skills & Careers

  • Students graduating from Diman Regional have a variety of job options open to them. Below is a partial list of jobs Diman Regional grads from this program are qualified for, depending on their level of education.

    Diman Diploma

    • Administrative Medical Assistant
    • Chiropractic Assistant
    • Clinical Medical Assistant
    • Medical Records Technician
    • Medical Biller
    • Laboratory Assistant
    • Patient Navigator
    • Medical Receptionist
    • EKG Technician

    2 Year College

    • A.S. in Medical Assistant
    • Clinical Laboratory Science
    • Diagnostic Medical Sonography
    • EMT/ Paramedic
    • Health Information Management
    • Health Science
    • Human Services
    • Medical Coding and Billing Specialist
    • Occupational Therapy Assistant
    • Office Administration
    • Nurse Education
    • Physical Therapist Assistant
    • Radiologic Technology
    • Respiratory Care
    • Surgical Technology

    4 Year College (or beyond)

    • Accupuncture
    • Biological Sciences
    • Chemistry
    • Clinical Laboratory Science
    • Health Information Technology
    • Healthcare Administration and Management
    • Human Services
    • Medical Imaging and Therapeutics
    • Nursing
    • Nutrition and Dietetics
    • Optometry
    • Pharmacy
    • Physical Therapy
    • Physician Assistant
    • Public Health
    • Psychology
    • Sociology
    • Sports Medicine


    Skills & Skill Areas

    • Demonstrate health and safety practices
    • Demonstrate professional behavior in clinical practice
    • Demonstrate verbal and nonverbal communication
    • Collect a medical history
    • Respond to patients' needs
    • Organize and maintain technical information
    • Screen and process mail
    • Demonstrate basic computer skills
    • Assist with asepsis and infection control
    • Assist with minor surgical procedures
    • Perform first aid and CPR
    • Assist with specialty exams
    • Instruct patients about medication and special diets
    • Provide patient education
    • Perform CLIA waived tests
    • Collect, prepare, and transmit specimens
    • Electrocardiography
    • Spirometry
    • Perform venipuncture and capillary puncture

In the News

  • Strong, Smart, and Bold

    Diman students recently had the opportunity to enjoy a visit from Lyndsey Littlefield, the current Miss Massachusetts. She spoke to students in the Dental Assisting, Health Assisting, Medical Assisting, and Business Technology Shops. (1/9/20)

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  • Four local organizations collaborate to support Diman's new vocational program

    Recently Diman Regional earned preliminary approval from the Mass Dept of Elementary and Secondary Education to offer a Medical Assistant Program. This new career training for high school students would require Diman to absorb all start up expenses, including instructor salary, room modifications and training materials.

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